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    FAQ

    Exactly What are Golfdotz?

    Golfdotz are a new generation transfer that bond with the skin of the ball when firm pressure is applied. We recommend our applicator tool for best results. In 5 seconds or less your design will transfer from the clear sheet to the ball and you are ready to play!  Compared to a marker pen, or stencils and stamps, golfdotz look stunning on the ball.  Vibrant non fading color, that will not wash off, will not mark your club face, and is super durable. 
    Designed and tested by golf enthusiasts tired of the same old methods, Golfdotz is a unique product for Tour players and casual golfers alike. Just please..don't call them stickers! 

    Will they affect the flight or roll of the ball?

    Absolutely not. Golfdotz have been tested thoroughly and conform to the R&A and USGA rules of golf. Remember they are not a sticker that would sit on top of the ball. Golfdotz are transferable ink, and become one with the ball. (Very Zen) 

    How do I apply them?

    To Apply, make sure ball is clean and dry. Cut out design and peel off backing sheet. The easiest way is to use our iD4 applicator tool  (shown below)  to really rub over design and get the small details. Or by hand, (traditional method) press design firmly onto ball for 3 to 5 seconds working into the dimples until it releases from sheet (Yes, it's that simple!). Smooth firmly over design again with top sheet if desired. *Use two hands to apply golfdotz. In colder weather the tool is the best option. Apply a few days in advance of play.

    Applicator tool shown in use to rub over design on golfball

    How durable are they? 

    Golfdotz are extremely durable if applied correctly as above and used in temps above 55 degrees. Of course, like anything applied to a ball, they may wear or cut. The whole point is that you will know your ball, others will not play your ball.  If your skullmania  is missing a leg in battle so be it. Many of our customers have reported being able to play multiple rounds with the same dot! Please check below for some non compatible ball variants that will affect longevity. 

    Cold  weather. IMPORTANT!

    Cold weather will affect performance.  This is simply because our special ink will lose its elasticity.  Cold and wet under 55 degrees? Save your dotz.  In normal temps over 55 degrees (10 degree C) prepare to lose your ball before your golfdotz :) Hint- Always apply well in advance of play. Feel free to burnish hard over the top clear sheet to get a strong adhesion. 
    *If you are using golfdotz on your clubs no problem in any temperature. Have fun. 

    Do they work on every ball? 

    *REGULARLY UPDATED* 
    We are not a new product. After 16  years and thousands of reviews we know Golfdotz work on 99% of all golf balls (if applied correctly as above and used in temps above 55 degrees)  However with constantly changing coverings and compounds there are some balls that may prove to be incompatible or effect longevity. Always check the same dotz on another brand to be sure if you experience a problem. 
    Callaway Chrome Soft - Some batches may not allow proper adhesion. 
    Titleist True Feel - This ball is not compatible. 
    Callaway Matte and Titleist Velocity Matte - not compatible.
    *Please note Golfdotz do work on Volvic and Bridgestone, Wilson Matte balls. 
    Hints- Always apply well in advance of play, the longer the better. 
    Use our specially designed applicator tool to really go over the top sheet if you prefer this to using your thumb. *Always use two hands, one to hold the ball the other to allow a firm application. 

    SHIPPING 

    All orders process within 1 to 3 business days in most cases.

    *2024 USPS is still slower in some places than usual. A USPS tracking# is sent with the order confirmation.  Please contact USPS with any tracking issues as we can not see any more information on our side.  Please note that Package acceptance pending notification status is when USPS has the package from us. There is always a time shown. We do not hold orders and have a daily pick up. 

     

    USA  - Flat Rate USPS $3.99

    PRIORITY OPTION-USA is available at a higher cost. Monday to Friday only. This service is not guaranteed by USPS and this is NOT an overnight service. Allow processing of order and 2 to 3 days depending on location. Please do not leave it last minute as we do not want to disappoint. 

     

    WORLDWIDE SHIPPING NOW AVAILABLE VIA DHL!

     We are happy to announce a new program that slashes costs of overseas shipments and is actually faster than the USPS. DHL Service will take care of secure easy shipment of your golfdotz WORLDWIDE !

     

    RETURN POLICY

    We strive to provide you with a hassle-free shopping experience and stand behind the quality of our products. If for any reason you are not satisfied with your purchase, we are here to help. Please review our return policy carefully:

    Eligibility for Returns:

    1. Item Condition: We accept returns for items that are in as-new condition, unopened, and in their original packaging. The returned items must be in a resalable condition to be eligible for a refund or exchange. Any packages or items damaged in transit are the responsibility of the sender. They can not be refunded but we may agree to a 50% refund if the golfdotz inside can be repackaged. We thank you for your understanding on this. 

    2. Timeframe: You have 2 WEEKS from the date of delivery to initiate a return.

    3. Excluded Items: Some items, such as personalized or custom-made products, and final sale items, are not eligible for return unless they are damaged or defective upon arrival.

    Return Process:

    1. Contact Us: To initiate a return, please contact our customer support team at Help@golfdotz.com or through your [Order History Page] on our website. Provide your order number and a detailed reason for the return.

    2. Return Authorization: Once your return request is approved, you will receive a return authorization (RA) number along with instructions on how to proceed.

    3. Packaging: IMPORTANT! Ensure the item is securely packaged in its original protective bubble mailer  to prevent damage during transit. Carefully stack products as they arrived face to face to save space and protect the blisters. if multiple items are being returned this is very important to protect the packs and get full refund. 

    4. Restocking Fee: For eligible returns, a restocking fee of $0.25 per item will be deducted from your refund. This fee covers the cost of restocking and processing the returned item.

    Refund Method:

    1. Original Payment: Refunds will be processed back to the original payment method used for the purchase.

    2. Processing Time: Please allow 14 business days  for us to inspect the returned item and process your refund or exchange after it has been received.

    Additional Important Points:

    1. Shipping Costs: Original shipping charges are non-refundable unless the return is due to our error.

    2. Tracking: We recommend using a trackable shipping service for your return to ensure it reaches us safely.

    3. International Returns: Customers outside the United States are responsible for return shipping costs and any applicable customs fees.

    4. Customer Responsibility: Customers are responsible for ensuring that the returned items are packaged securely to prevent damage during transit.

    5. Incomplete Returns: If an item is returned without all its original components or packaging, we may deduct a partial refund based on the missing items' value.

    By shopping with us, you agree to adhere to this return policy. We appreciate your trust in Golfdotz and if you have any questions or concerns, please don't hesitate to contact our customer support team. 847-829-4270. Your satisfaction is our priority.